INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, at UMWAYA GmbH, we ensure that the product you receive matches the picture and provide best quality.
Where can I view my sales receipt?
Yes, you will receive an email with your sales receipt after order confirmation.
How can I return an item?
You can return an unused item within 15 days of purchase by contacting our customer support team. They will guide you through the return process.
Will you restock items indicated as “out of stock?”
Yes, we regularly restock items indicated as “out of stock.”
Where can I ship my order?
You track your product with tracking. You can ship your order to any valid address within our shipping coverage area.
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